Smart Facilities Management & Asset CAFM Portal
Facility management company serving Abu Dhabi commercial, residential, and government clients — including Abu Dhabi Police, LuLu Retail, and ICAD.
The Challenge & Business Constraints
Managing maintenance requests across dozens of high-rise commercial towers via scattered phone calls and emails.
Lack of automated technician dispatch leading to SLA breaches with corporate real estate clients in Dubai and Abu Dhabi.
Complex bilingual (Arabic & English) compliance and VAT invoice reporting requirements.
Engineered Solution & Technical Architecture
Cloud-based Computer-Aided Facility Management (CAFM) portal with automated dispatch workflows.
Asset QR code tagging allowing technicians to scan equipment on-site and log service history instantly.
Bilingual tenant portal with automated SLA timers, customer satisfaction surveys, and UAE VAT receipts.
Measurable Business Outcomes
40% faster average work order resolution time across all commercial facilities.
100% compliance with UAE real estate regulatory standards and digital audit trails.
Automated tenant notification and technician GPS route optimization.